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FAQs
GENERAL
DO YOU SUPPLY COLD BREW COFFEE EQUIPMENT?
Whether you’re a mobile coffee van or a global restaurant chain, BROOD can outfit any cold brew coffee operation from start to finish. Our proprietary keg-free machines can draw cold brew from any brewing container and infuse every cup with air-extracted nitrogen, so you’re always equipped with an unlimited supply. From the right machinery to developing signature recipes, we can help you build a robust nitro cold brew plan that fits your needs.
WHERE ARE BROOD MACHINES MANUFACTURED?
BROOD nitro cold brew machines are proudly designed and manufactured in Canada. Every piece of our equipment is sourced and crafted within a few hundred miles of our Toronto head office. From the highest-quality aluminum crafted by local tradesmen to hand-selecting hardware from leading fabricators in Chicago and Detroit, we carefully consider each component while keeping construction close to home.
WHAT ARE THE MAIN BENEFITS OF BROOD MACHINES?
There are countless benefits to using BROOD’s proprietary keg-free nitro machines: no need for costly consumables, easy installation, sleek, compact design, and a consistently creamy pour cup after cup…just to name a few. Click here to learn more about how BROOD can completely transform your beverage menu.
CAN THE NITRO MACHINES BE CUSTOMIZED WITH OUR COMPANY BRANDING?
Absolutely. We are a business-to-business solutions provider, and all BROOD machines can be completely customized down to the dial to meet your business’s specific branding. From color palettes to logos, hand-etched patterns, and custom tap coverings, the design options are endless.
WILL BROOD MACHINES FIT INTO MY TINY MOBILE COFFEE VAN?
Yes. All BROOD machines feature a compact footprint (less than 12” wide) that will sit discreetly on or below any countertop—including mobile coffee vans, coffee carts, and food trucks.
WHAT IS THE POURING CAPACITY OF BROOD MACHINES?
BROOD machines can pour five drinks per minute, every minute.
WHAT TYPE OF BREWING CHAMBERS CAN I USE WITH BROOD MACHINES?
BROOD machines can draw cold brew from any external reservoir or container of any size. You get the flexibility to choose.
CAN YOU HELP US DEVELOP OUR NITRO COLD BREW COFFEE BEVERAGE MENU?
Yes, we can help you develop your nitro cold brew coffee menu and so much more. With over five years of experience in the cold brew space, we have developed countless custom recipes for our clients spanning cold brew and nitro-infused coffee, cocktails, mocktails, tea, oolong, matcha, yerba mate tea, herbal blends, cascaras, and more using BROOD machines. Click here to view some of our recipes in action.
ARE YOU AFFILIATED WITH ANY TRADE ORGANIZATIONS?
We proudly partner with leading Canadian organizations such as Tech-Access Canada and Export Development Canada and receive valuable mentorship from the Ontario Chamber of Commerce to ensure our business operates at the highest standards of excellence while supporting our local economy. We uphold the highest level of ethical business standards throughout every aspect of our operations.
WHAT ARE THE LEAD TIMES FOR DELIVERY?
Our standard delivery is 4 to 5 business days.
SETUP, ECO FILTER, AND TROUBLESHOOTING
WHY ISN’T MY NITRO COLD BREW COFFEE CREAMY?
There are four key factors that directly affect the creaminess of your nitro coffee:
1) Equipment: ensure you are using equipment that infuses nitrogen into your cold brew at the right temperature. All BROOD machines are expertly engineered with advanced cooling technology to flash chill beverages down to a crisp 2°C and ensure consistent creaminess in every cup.
2) Water quality: the water you use should have a high concentration of Calcium—we suggest anything over 50 ppm.
3) Proper filtration: poorly filtered cold brew will lower the creaminess of your nitro coffee or nitro-infused beverage. We recommend double or triple-filtering your cold brew for best results. Our ECO Filter is another great option that can filter your cold brew down to 2 microns within minutes.
4) Type of coffee bean: for nitro cold brew coffee, opt for a medium roast bean. Oilier varieties will negatively impact the creaminess of your nitro cold brew beverage.
1) Equipment: ensure you are using equipment that infuses nitrogen into your cold brew at the right temperature. All BROOD machines are expertly engineered with advanced cooling technology to flash chill beverages down to a crisp 2°C and ensure consistent creaminess in every cup.
2) Water quality: the water you use should have a high concentration of Calcium—we suggest anything over 50 ppm.
3) Proper filtration: poorly filtered cold brew will lower the creaminess of your nitro coffee or nitro-infused beverage. We recommend double or triple-filtering your cold brew for best results. Our ECO Filter is another great option that can filter your cold brew down to 2 microns within minutes.
4) Type of coffee bean: for nitro cold brew coffee, opt for a medium roast bean. Oilier varieties will negatively impact the creaminess of your nitro cold brew beverage.
HOW LONG DOES COLD BREW COFFEE NEED TO STEEP?
In short, there is no industry standard for how long you should steep your cold brew coffee. However, there are many elements to consider: coffee grind, coffee roast levels, room ambiance and temperature, water composition, and the system use to steep the coffee all play a role. We recommend steeping coffee for 12-24 hours and steeping tea for no more than 12 hours.
I JUST RECEIVED MY ECO FILTER. HOW DO I SET IT UP?
Ultra-filtering your cold brew has never been easier! Click here to watch our instructional video with step-by-step instructions on how to set up your Eco Filter.
THE DRIP TRAY IS FILLING UP VERY QUICKLY. IS THIS NORMAL?
If your drip tray fills up quickly it means that the metal plate isn’t tightened sufficiently. Alternatively, if your drip tray doesn’t drip at all, it means that the filter pads might be cracked, and the coffee is running through without being filtered. A few drops into the drip tray every few seconds is ideal.
HOW MANY LITRES CAN I FILL WITH ONE SET OF FILTER PADS?
One set of three filter pads can accommodate a 20-litre batch of cold brew coffee. However, it also depends on how filtered the coffee is to begin with. It’s always best to strain the coffee first to remove all suspended solids. ECO Filters are designed as a secondary filtration process to bring the coffee down to 2 microns which adds clarity, polish, and a more robust taste to every cup.
COFFEE IS SPRAYING UPWARDS FROM THE FILTER PAD. WHAT SHOULD I DO?
If you see coffee spraying upwards from the filter pad, this means one of two things: the filter pads have not been aligned correctly, or the filter pads are completely blocked from coffee particles and need to be changed.
HOW DO I PREVENT THE DRIP TRAY FROM OVERFLOWING?
To prevent overflowing, ensure the machine is elevated so the drip tray can empty easily. You can either arrange the drip tray tube to lead back into the unfiltered coffee or you can set it up so it drains into a waste bottle.
UNFILTERED COFFEE IS FLOWING INTO MY PRE-FILTER, BUT NOT OUT OF IT. WHAT SHOULD I DO?
If you notice unfiltered coffee flowing into your Pre-Filter, this means that your Pre-Filter is blocked and needs to be cleaned. Unscrew the top part of the filter and rinse it thoroughly. Make sure to remove any build-up that is causing the blockage.
HOW DEEP SHOULD I DROP THE INTAKE TUBE?
If you neglect to use the pre-screen filter, then you run the risk of blocking the filter pads quickly. In this scenario, it’s recommended to keep the intake tube at the surface and away from suspended solids that are falling to the base of the container. Move the intake tube down as the level of unfiltered coffee decreases. This way you can avoid intake of bigger particles that can block your filters. Every ECO Filter comes with a pre-screen filter and we strongly recommend using it every time for optimal results.
