FAQs

Q. What is Nitro Cold Brew Coffee?


A. It’s a process of infusing Nitrogen in Cold Brew coffee (or tea). Nitrogen doesn’t dissolve easily in liquid so you end up with tiny nitrogen bubbles. The smaller the bubbles the creamier the coffee.




Q. Why isn't my Nitro Cold Brew coffee creamy?


A. There are 4 factors that affect how creamy your Nitro Coffee is. The first is the equipment you are using. Make sure you are using equipment that infuses nitrogen into your beverage and does so at the right temperature. The Nitro V2PX™ is designed for Nitro Cold Brew so it is designed with these parameters. The remaining 3 factors pertain to the cold brew. First, the water should have a high amount of Calcium, preferably anything more than 50 ppm. Second, a poorly filtered cold brew will result in a non-creamy Nitro Coffee. Try double and triple filtering your cold brew. Alternatively, our ECO Filter can filter your cold brew down to 2 microns in minutes. Finally, make sure you are using medium roast coffee beans. A more oily coffee bean will negatively influence how creamy your Nitro Cold Brew is.




Q. How long does Cold Brew coffee need to steep?


A. There are many different factors to consider when steeping your Cold Brew coffee. The coffee grind, coffee roast levels, room ambiance & temperature, water composition, and system used to steep the coffee all play role. What we can tell you for a fact is that there is no industry standard. Ideally steep your coffee between 12-24 hours and steep your tea for no more than 12 hours.




Q. Do you supply Cold Brew coffee equipment?


A. We help you setup your Cold Brew coffee operation from start to finish. BROOD has different size brewing chambers for brewing large or small batches of coffee. We have in house Cold Brew coffee filter machines for use with coffee shops, we also have industrial Cold Brew coffee filtration machines that filter up to 2400 litres a day. Depending on your needs, we have the expertise to help you maximize your profits in the Nitro Cold Brew coffee industry.




Q. Can we have our brand and design on the nitro machines?


A. Yes. We are a business to business solutions provider. Every detail of all our Nitro Cold Brew dispensing machines can be customized to fit your business. Your brand, your logo, and your colors will all be designed onto the nitro dispenser.




Q. What are the lead times for delivery?


A. Our standard delivery is 4 to 5 business days.




Q. Can you help us deliver our Nitro Cold Brew coffee beverage menu?


A. Yes. We have over 5 years of experience in Cold Brew coffee, tea, oolong, matcha, yerba mate tea, herbal blends, and cascaras. Our team has created many Cold Brew recipes for our clients, and helped them service their cold coffee offerings using our machines. Click here to check out some of our recipes.





General

 

Q. I just received my ECO Filter, how do I set it up?


Please watch our instructional video, ultra filtering your Cold Brew has never been easier!




Q. The drip tray is filling up very quickly, is this normal?


A. If your drip tray fills up quickly it means that the metal plate isn’t tightened sufficiently. If your drip tray doesn’t drip at all it means that the filter pads might be cracked and the coffee is running through without being filtered. A Few drops into the drip tray every few seconds is ideal.




Q. How many litres can I fill with one set of filter pads?


A. One set of 3 filter pads is good for a 20L batch of Cold Brew coffee. However, it also depends on how filtered the coffee is to begin with. It is always best to strain the coffee first to remove all suspended solids. ECO Filters are designed as a 2nd filtration process to bring the coffee down to 2 microns which adds clarity, polish, and a more robust taste.




Q. Coffee is spraying upwards from the filter pad, what does this mean?


A. This means either the filter pads have not been aligned correctly, or that they are completely blocked from coffee particles and need to be changed.




Q. My drip tray is overflowing, what should I do?


A. Make sure the machine is elevated so the drip tray empties easily. You can either have the drip tray tube lead back into the unfiltered coffee or you can have it go to into a waste bottle.




Q. Unfiltered coffee is flowing into my Pre-Filter but not out of it, what should I do?


A. This means that your Pre-Filter is blocked and needs to be cleaned. Unscrew the top part of the filter and rinse it very well. Make sure to remove any content that is causing the blockage.




Q. How deep should I drop the intake tube?


A. If you neglect to use the pre-screen filter then you run the risk of block the filter pads fairly quickly. In this scenario it is recommended to keep it at the surface and away from suspended solids that are falling to the base of the container. Move the intake tube down as the level of unfiltered coffee decreases. This way you can avoid intake of bigger particles which can block your filters. Every ECO Filter comes with a pre-screen filter. We strongly recommend using it.





ECO Filter - Make the Perfect Cup of Nitro Coffee

 

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